Communication |
Warwick House Medical Centre is committed to improving its communication from and to its patients. Here are some of the ways we hope to achieve this
This website; http://www.warwickhouse.org.uk will become our main form of communication and information. In future, we will not produce a practice leaflet, but instead will provide those who do not have access to the internet with pages printed from our website.
The latest information will always be on the website.
Increasingly, we use email in place of memo's, letters and other forms of paper-based communication. However it should not be used for urgent medical requests.
There is a good chance that the person to whom the email is addressed may not pick it up for a day or two, or longer if they are on a course or on holiday.
We are happy to receive non-urgent Emails and would suggest this is used primarily for compliments, comment or criticism of the website or our services.
| To contact us, please email to: |
| Reception |
| Webmaster |
| Jo Haxby |
We do have a secure mechanism for requesting prescriptions over the Internet using a username and password mechanism. This facility needs to be switched on for each patient who requests it; if you are interested please ask at reception, or ask your doctor.
We still have a suggestions box on the reception desk (and yes we do open it and read them).
Please continue to use that box if you wish. Alternatively, please email your suggestions to Jo Haxby
The new government policy requires us to seek patients' views from time to time using standard format questionnaires. We are happy to do so, as we need feedback on the changes we are making in order to improve further.
We hope you will not find the questionnaires overly intrusive or burdensome. At first, they will be paper based, but in time we will also use web-based questionnaires to measure your feedback on our progress in meeting your needs.
Last updated 3/1/2009