Somerset Drug and Alcohol Service
Somerset Drug and Alcohol Service (SDAS) treats young people and adults that have a problem with drugs and alcohol.
Reengage Call Companions
www.reengage.org.uk Aimed at people who are 75 or older; who live alone in sheltered housing with little or no contact with family or friends and who struggle to leave their house in normal times.
Citizens Advice Bureau
Visit www.citizensadvice.org.uk for how to contact via email and telephone for help and advice.
www.gov.uk/national-debtline for free, confidential advice on dealing with debt problems in the UK. Telephone: 0808 808 4000,
www.stepchange.org for free advice on dealing with debts.
Cruse Bereavement Care offers support, advice and information to children, young people and adults when someone dies. Tel: 08088 081677
Cancer Symptoms
If you are concerned that you have cancer symptoms, please visit here for guidance. If you are concerned, please contact the practice to speak with a member of the Clinical Team. You can do this by calling us on 01749 812310 or via AskMyGP.
Cancer Referrals
You may be referred for further investigation. For information about what to expect during your referral, please visit here or download this leaflet: CRUK Your urgent referral explained.
Macmillan
Macmillan provides support for anyone affected by cancer. Find out what to expect, get information, practical advice and support, hear from experts and read about other people’s experiences
Cancer Support UK
Cancer Support UK provide practical and emotional support to people with cancer, during and after the treatment period.
Cancer Charities providing further information about particular conditions:
Lung - British Lung Foundation
What is cervical screening?
Cervical screening is a free health test available on the NHS as part of the National Cervical Screening Programme. It helps prevent cervical cancer by checking for a virus called High-risk HPV and cervical cell changes. It is not a test for cancer.
It is your choice whether to go for cervical screening, but if you are unsure please find out more about the process or contact us for a Nurse consultation first.
If you have symptoms, contact the surgery to request an examination. Cervical screening is not for people who have symptoms.
For more information, please visit www.jostrust.org.uk.
Warwick House is part of Tone Valley Practice Network vaccination service based at Taunton Vale Healthcare on Lisieux Way. As a GP practice, we are required by NHS England to provide vaccinations from a central hub as part of a practice group. The Hub receives both Pfizer and AstraZeneca vaccines. You will be contacted for your first and second dose - this may be by phone or by text message.
The Patient Information Leaflets for each vaccine are available here:
Information relating to COVID-19 is changing constantly. For up to date information, please visit:
Alzheimer’s Society
The Alzheimer's Society make a commitment to be available to every person who receives a diagnosis. We want everyone affected by dementia to know that, whatever you are going through wherever you are, whoever you are, you can turn to Alzheimer’s Society for support, help and advice.
National Dementia Helpline: 0300 2221122
Local Support
Somerset Dementia Advisor Service
01458 251541 This service is designed to ensure you get the most out of life by guiding you to all the information you need, not only about your illness, but also where to find the most appropriate services in your local area.
Local advisors are currently operating a telephone contact service. Contact the Alzheimer’s Society for further details or contact a health coach at one of the surgeries to be referred for support.
Intensive Dementia Service (IDS)
Intensive Dementia Service West (Patients and carers)
This is a crisis service for people with dementia. The team offer short-term assessment, treatment and support alongside other community services. A carer or family member can refer to this service by making a telephone call. Please see the attached leaflet above for more information.
What is Diabetes?
Diabetes is a serious condition where your blood glucose level is too high. It can happen when your body doesn't produce enough Insulin, or when you can't produce any at all.
There are two main types of Diabetes: Type 1 and Type 2:
When you’ve got type 1 diabetes, you can’t make any insulin at all. If you’ve got type 2 diabetes, it’s a bit different. The insulin you make either can’t work effectively, or you can’t produce enough of it. They’re different conditions, but they’re both serious.
Prediabetes is not a clinical term recognised by the World Health Organisation. But it’s starting to be used more by healthcare professionals and in the media to describe people who are at high risk of type 2 diabetes.
Here we talk through what prediabetes means, if there are any symptoms of prediabetes and what you can do to reduce your risk of type 2 diabetes.
Manage your weight
If you are carrying extra weight and at high risk of type 2 diabetes, losing just 5% of your body weight can significantly reduce your risk. There are lots of ways you can lose weight and it’s about finding what works best for you. Making healthier food choices and being more active are both positive ways to start making these changes. If you need help with managing your weight, a dietitian can help you.
See our Diet and Weight section for more information.
Diabetes UK
For more information about Diabetes and Prediabetes please visit www.diabetes.org.uk
Healthier You: NHS Diabetes Prevention Programme
Many cases of Type 2 Diabetes can be prevented by making lots of small changes to your diet and lifestyle. A record number of people in the UK are living with Type 2 Diabetes and this figure is only set to increase. This means that many more people will experience the complications associated with Diabetes which can have serious impacts on your health.
If you are at risk of developing Type 2 Diabetes, the good news is that by learning more about it and implementing small changes to your diet and lifestyle, you can prevent it occurring in the first place.
The programme is currently being held via remote telephone sessions or via an interactive app where you will be provided with the tools and guidance to make small but significant changes to your lifestyle to not only reduce or possibly reverse the risk of developing Type 2 Diabetes, but also other conditions such as heart disease and stroke.
Your commitment to take part would be:
- A one-to-one individual assessment over the telephone
- A number of weekly sessions delivered remotely either by telephone or app.
You can self-refer, but will require some medical details such as your NHS number and recent blood test results so please contact us for this if needed.
For further information, please visit https://preventing-diabetes.co.uk/.
My diabetes My Way Somerset
https://somerset.mydiabetes.com/
Through this website, patients with diabetes can register to gain secure access to their diabetes related health records and access lots of information about diabetes, from videos, leaflets and e-Learning courses to help understand more about diabetes and how to manage it. Patients who haven’t been diagnosed with diabetes but would like to find out more about the condition and how to prevent can also access a wealth of information on this site.
Support and guidance to manage weight loss or improve your diet is available from a number of places. The important thing is to find the one that works for you, so take a look at the different options and services available to you.
National Diabetes Prevention Programme "Healthier You"
The Healthier You service supports people at risk of developing Type 2 Diabetes by taking control of your health, supporting you to make changes to your diet, weight and amount of physical activity you do as part of a 9 month interactive behaviour change programme.
It is specifically targeted at those people who are at high risk of developing Type 2 Diabetes. Eligible patients can be referred directly by a health professional - please contact us.
MyDiabetesMyWay
The MyDiabetesMyWay Somerset service also provides support, advice and guidance for Diabetic patients and those at risk of developing Diabetes.
Healthy Somerset
The Healthy Somerset website provides a wide range of advice and ideas how to manage your weight and improve your lifestyle specifically in Somerset.
NHS Choices
NHS Choices offers a 12 week weight loss guide, combined with advice on healthier eating and physical activity. Alternatively, NHS Online provides advice and guidance.
Diabetes UK
Diabetes UK is the leading UK charity for people affected by diabetes.
Obesity and Metabolic Service
Musgrove Park Hospital provides the largest obesity and metabolic surgery service in the South West, performing 250 operations each year and working with people with obesity to make changes in lifestyle, medication and surgery. Access to this service requires a referral from your GP, so please contact us if this is something you would like to consider.
Lifestyle Prescription Guide
2020 WHMP LIFESTYLE PRESCRIPTION - March 2018 - word version
Self-Referral for Weight Management - Somerset Community Dietetic Service
Can provide a dietetic service to patients registered with a Somerset GP with either a Body Mass Index (BMI) of
a.) >35kg/m2
b.) >30kg/m2 with comorbidities. Recognised comorbidities include cardiovascular disease, high blood pressure, high cholesterol, diabetes, idiopathic intracranial hypertension, obstructive sleep apnoea, osteoarthritis, and non-alcoholic fatty liver disease.
If people are overweight (>25kg/m2) but do not meet the above criteria, please visit the Healthy Somerset website at www.healthysomerset.co.uk/weight/ for further information on weight loss programmes in your area.
To self-refer, please complete this form - WM-Self-Referral-August-2023
For More info - Webinars on Weight Management - patientwebinars.co.uk
Somerset Community Connect
Provide advice and support to help people live as independently as possible in their own homes. To contact Somerset Community Connect, call: 0300 123 2224
Somerset Carers Service
Somerset Carers Service can help link to you groups and events in your area, to find facts and information that will help the person you are caring for with their particular needs. Here you will find specific support for your unique situation; and our Carers Agents are on hand to help and guide you.
Red Cross
The Red Cross provide short-term loans of wheelchairs and toilet aids.
There are a number of voluntary services available locally that can help you find activities, groups or services in the community to support your health and wellbeing.
Visit SPARK Somerset to find out more.
Ageing Well in Somerset
ageingwell@ageuksomerest.org.uk
Health and Well-being sessions for older adults.
Singing – Goldies Sing and Smile
This is a charity which organises singalongs on YouTube on Tuesdays and Thursdays at 11.00am. Details and links on their website. www.goldieslive.com
Don't miss out on getting the very best healthcare.
If you have a learning disability you can get extra support when visiting the doctor.
To get extra support and the very best healthcare you need to be on the learning disability register.
Ask the receptionist at your doctor’s surgery if you are on the register. If you are not on the register then ask for an appointment with your doctor. At the appointment tell your doctor you have a learning disability and would like to be added to the register.
Once you are on the register, ask your doctor if you can have a free health check every year. During this check your doctor will take a closer look at how you are doing – making sure you are healthy and stay healthy.
Your doctor can also talk to you about your Summary Care Record which is a short summary of your GP medical records. With your permission, other health and care staff can access your Summary Care Record so they know about the medicines you take and any allergies. This includes people who treat you in an emergency and in routine scheduled care (such as hospital appointments).
Tell your doctor they can add more information to your record so you don’t miss out.
For more information visit Mencap Guides and Resources
Open Mental Health
Open Health is a Somerset alliance of the NHS and local voluntary organisations working in partnership to support Somerset residents to get the mental health support they need, when they need it.
You can self refer by contacting the 24 hour Support Line on 01823 276892 or email support@openmentalhealth.org.uk, or your GP may refer you for support. A Patient Information Leaflet is available here: Open Service User Leaflet final
TalkingTherapies
The Talking Therapies Counselling service offers a wide range of treatments for adults 18yrs and over who are registered with a GP surgery in the Somerset area.
Kooth
Kooth provide free, safe and anonymous online support for young people aged 10-18yrs.
Local Support:
Emotional Health and Wellbeing Advice Session: 0300 323 0033
A free and confidential advice session over the telephone with one of our trained staff to help people consider their emotional health alongside their physical health.
Mind:
Mental health charity which provides a wealth of information and help. Somerset Mind website: www.mindinsomerset.org.uk Somerset Helpline 01823 276 892 open 24 hours a day 7 days a week (part of Open Mental Health).
OpCOURAGE - The Veterans Mental Health and Wellbeing Service
Specialist care and support for Service leavers, reservists, veterans and their families
Call 0300 365 2000 or email gateway@berkshire.nhs.uk
You can access this support through healthcare referral or through self-referral. To self-refer, call NHS 111
For further information visit, OpCOURAGE - Mental Health Support
Children and Young People Self Harm Awareness Training
Bleeding After Menopause Service
For more information on how to access this service - Bleeding After Menopause
The service is for women who are:
- Registered with a Somerset GP.
- Gone through the menopause (Menopause is defined as 12 consecutive months without a period).
- Experience unexplained vaginal bleeding or unusual discharge - These symptoms are not normal and should be investigated by a healthcare professional.
Currently women of Somerset would contact their GP, and the GP would discuss the patient’s symptoms and arrange an ultrasound scan, if the GP is concerned following the ultrasound scan they would complete a 2ww (suspected cancer) referral and send to secondary care. The patient then attends an outpatient appointment in Musgrove or Yeovil Hospital.
The new service enables women to bypass their GP and refer directly into the service. They will complete a self-referral form either online or over the telephone. The form will be triaged and if they meet the criteria they will be booked into a one stop clinic in one of our community hospitals.
The one stop clinic consists of two parts within the same appointment; an ultrasound scan with a sonographer followed by an appointment with a healthcare professional. The healthcare professional will review the ultrasound scan report, discuss past medical history, and if required will carry out a vaginal examination and pipelle biopsy.
Following the appointment, the patient will either be discharged back to the care of the GP if womb (endometrial) cancer has been ruled out or onward referred to secondary care (Musgrove or Yeovil Hospital) for further investigation and / or treatment.
Our objectives:
- Catch womb cancer earlier ensuring better outcomes for patients.
- Make the service more accessible for our Somerset population.
- Reduce pressure in Primary Care as patients can self-refer, bypassing their GP.
The current pathway can take up to 7 weeks (2 weeks for the ultrasound scan and up to 5 weeks for the outpatient appointment in secondary care), the new pathway aims to achieve both appointments within 2 weeks from the patient self-referring; reducing the time from 7 weeks to 2 weeks for womb cancer to be ruled out / diagnosed.
Did you know that we have 2 musculoskeletal practitioners who work at Warwick House Monday-Thursday? They are employed by Somerset and Taunton Foundation Trust and work alongside the orthopaedic department at Musgrove Park Hospital.
If you suffer from any musculoskeletal issues such as back, neck, hip, knee pain or any joint issues, you can book directly in with Steve or Toby but calling our reception team. Please note that you must be 18+.
Steve and Toby can then refer you on for further treatment/surgery once they have seen you if it is something they aren't able to deal with in Primary Care.
GetuBetter - FAQ's
There is a newly developed self-support app called getUBetter which can help you manage your symptoms from home. The app is designed to help patients manage your symptoms without needing to come for an appointment; however, if the data you input requires further medical intervention, you will be advised which service is best to access i..e Musculoskeletal Practitioner, A&E, physio etc.
The app can be used on your phone, computer or tablet.
getUBetter, select a condition, enter your email address, click send
Start 4 Life
For information about your pregnancy, how to give your baby and toddler the best start in life, and look after yourself too, visit:
Babies:
Whether it is your choice to breast or bottle feed, or both, please see the support leaflets below for help and information:
Breastfeeding - off to the best start
Weaning:
Moving from breast or bottle feeding to weaning creates a whole new set of challenges! Please see below for videos and a wall planner to help you through this exciting time!
Healthy Child Clinics
The Bridge
The Bridge is an NHS service provided by University Hospitals Bristol and Weston NHS Trust across the local area including Somerset.
Here, no matter what
It doesn’t matter when you were assaulted, where it happened or who did it – we’ll listen to your experience and help you to get the support you choose.
The Bridge is a Sexual Assault Referral Centre (SARC). It offers medical care, emotional and psychological support, and practical help to anyone who has been raped or sexually assaulted.
It also offers information and support to friends and family if someone you care about has been affected by rape or serious sexual assault.
Call for free and confidential advice on 0117 342 6999. They're here 24/7, 365 days a year.
The Bridge can help
- Talk to us about what’s happened
- Discuss your options
- Medical care, including a forensic medical examination, sexual health and onward referrals
- Emotional and psychological support, including arranging counselling
- Practical help
- Information about making a report to the police
The website for The Bridge is: https://www.thebridgecanhelp.org.uk/
A Self Help booklet is available here: The Bridge Self Help booklet.
Somerset Sight Support for people in Somerset with sight loss. Tel: 01823 333818
Smoke Free Services
To support your health and care at Warwick House Medical Practice, if you are a current smoker we would like to remind you that there are free services available to help you to reduce your consumption and eventually quit.
Smokefree Somerset provides free smoking cessation support for Somerset residents and you can self-refer and choose from an App, Quit Kit, email, SMS and face-to-face guidance. Visit their website, or or call 01823 356222 or email smokefreelife@somerset.gov.uk for support.
Experienced smoking cessation advisors will support you through the process and advise on a wide variety of strategies for successfully quitting. Some of the support that can be accessed includes:-
- Discuss your smoking habits and behaviour. Give you advice, information and support to help you break habits
- Work with you to set an appropriate quit date
- Explain about available stop smoking products
- Arrange a prescription for agreed stop smoking products
- Provide regular free carbon monoxide (CO) testing
- Support you if you relapse.
Smokefree offer the following:
- A free 12-week treatment programme delivered via telephone or face to face support.
- A specialist Mums2Be Smokefree service for pregnant women and their significant others throughout their pregnancy.
- A free app – My Quit Route.
- Free stop smoking medications where appropriate.
Alternatively please visit the NHS website for support and guidance.
Have you quit smoking?
If you have successfully quit smoking, its helpful for us to know so we can update your records.
